Coupled that has a consumer-friendly interface, these abilities aid customers expose the styles hidden in their facts and recognize vital mission intelligence.
We’ll also believe you comply with the way we use cookies and they are Okay with it as described inside our Privacy Plan, Except if you decide on to disable them altogether by way of your browser.
Should you be using a distribution checklist as your registered electronic mail, You can even sign up a second e mail deal with with us. Just open up a case to allow us to know the identify and e-mail deal with you want to generally be additional.
From your Elasticsearch Company Console: Visit the Support webpage or choose the support icon, that appears similar to a lifetime preserver, on any website page while in the console. Call us by email: [email protected]
Involve the deployment ID that you'd like assist with, especially if you've got quite a few deployments. Yow will discover the deployment ID within the overview web site in your cluster inside the Elastic Cloud Console.
If you're on an Elasticsearch Services Normal subscription therefore you have an interest in moving to Gold or Platinum support, remember to Make contact with us. We also endorse that you read our greatest procedures guide for getting the most out of the support working experience:
Our managed services pedigree and wide buyer foundation makes sure that we contain the working experience to fit any client environment. It’s what we do every day On a daily basis, we supply mission vital, high general performance, and usually-on facts options for our consumers. Our company is focused on the operational overall performance of Elasticsearch and complementary open up resource facts layer technologies. Dedicated workforce Elasticsearch support staff is designed up of focused engineers and Elasticsearch gurus with comprehensive operational working experience. We've the ability to enable keep the clusters running successfully and effectively less than different conditions and use circumstances Spin up a cluster in minutes Absolutely free Demo
In case you have any complex issues that are not for our Support team, hop on our Elastic community message boards and acquire answers with the specialists inside the Neighborhood, which include individuals from Elastic.
If you contact us by electronic mail, please use the email handle that you choose to registered with, to ensure that we will help you additional rapidly.
Describe the situation. Include things like any appropriate information, which includes error messages you encountered, dates and periods when the situation transpired, or anything else you believe might be practical.
At that point, Microsoft Promoting will make use of your entire IP deal with and person-agent string to make sure that it might thoroughly approach the advertisement click and demand the advertiser.
Trying to find unexpected emergency Elasticsearch support? Are you presently having operational problems using your self-managed Elasticsearch cluster in production atmosphere?
In case you are a fresh client who just signed up for Elasticsearch Assistance, it normally takes a handful of several hours on your Support Portal entry to be build. When you've got issues, arrive at out to us at [email protected].
Describe the problem. Involve any suitable information, which includes mistake messages you encountered, dates and instances when the trouble occurred, or the rest you're thinking that could be beneficial.
Our support web pages are already delivered in English, to translate to your required language You can utilize the built-in translate functionality in Chrome or Firefox.
With the release of the new Support Portal, even For those who have an current account, you might be prompted to update your password.
To Elasticsearch support learn more, check Premium Support Products and services Policy. When you are on a typical membership, and you are interested in upgrading your support stage, be sure to Get in touch with us. We also advocate that you study our best methods guideline for obtaining the most out of your support working experience:
A number of people market support and afterwards don’t wander the walk. Like a pure open supply corporation, we can easily only differentiate on value and support, and we treatment deeply about protecting great support and fixing our buyers’ challenges promptly.
Contact us along with a member of our crew will reach out for you inside of minutes We’ll promptly assist you to get a contract in position so we could get to work resolving your Elasticsearch concerns and Get the ecosystem operational as rapidly as you possibly can.
Just open a scenario to let us know the name and e mail deal with you desire to to be included. When opening a situation, There are many belongings you can do to get help faster: