Coupled which has a person-pleasant interface, these capabilities enable consumers expose the designs hidden inside their information and detect important mission intelligence.
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Through the Elasticsearch Assistance Console: Visit the Support webpage or select the support icon, that appears similar to a existence preserver, on any site while in the console. Call us by electronic mail: [email protected]
Incorporate the deployment ID you want assist with, particularly if you might have quite a few deployments. You will discover the deployment ID within the overview page for the cluster within the Elastic Cloud Console.
When you are on an Elasticsearch Support Common membership and you simply have an interest in transferring to Gold or Platinum support, remember to Get in touch with us. We also suggest that you browse our greatest procedures manual for getting the most out within your support working experience:
Our managed provider pedigree and broad consumer base ensures that we contain the experience to suit any customer setting. It’s what we do day-to-day On a daily basis, we provide mission critical, superior efficiency, and generally-on information methods for our buyers. Our enterprise is centered on the operational efficiency of Elasticsearch and complementary open up source facts layer technologies. Committed workforce Elasticsearch support team is produced up of committed engineers and Elasticsearch gurus with comprehensive operational expertise. Now we have the opportunity to help keep your clusters functioning proficiently and effectively underneath different disorders and use circumstances Spin up a cluster in minutes Free Demo
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If you're a fresh shopper who just signed up for Elasticsearch Assistance, it can take a couple of hrs on your Support Portal use of be put in place. Should you have issues, get to out to us at [email protected].
Explain the condition. Involve any applicable information, like error messages you encountered, dates and times when the condition transpired, or anything else you believe could possibly be valuable.
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With the discharge of the new Support Portal, even When you've got an current account, there's a chance you're prompted to update your password.
Incorporate the deployment ID that you might want help with, particularly when you might have numerous deployments. The deployment ID can be found over the overview website page for your cluster inside the Elasticsearch Company Console.
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Speak to us and a member of our staff will attain out to you personally inside of minutes We’ll rapidly allow you to have a deal in place so we may get to operate resolving your Elasticsearch concerns and Get the surroundings operational as quick as is possible.
Just open a case to allow us to know the title and e mail deal with you want to to get extra. When opening a situation, There are several stuff you can do to obtain assist faster: